Privacy Policy

Introduction

AlgoTicker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our no-code trading bot builder platform and services.

Information We Collect

Personal Information

We may collect the following personal information:

• • Account Information: Name, email address, phone number, and password
• • Profile Data: Trading experience, preferences, and account settings
• • Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
• • Contact Information: Information you provide when contacting customer support

Technical Information

• • Usage Data: How you interact with our platform, features used, and time spent
• • Device Information: IP address, browser type, operating system, and device identifiers
• • Log Data: Server logs, error reports, and performance metrics
• • Trading Data: Strategies created, backtesting results, and bot performance (anonymized)

Broker API Integration Data

How We Use Your Information

We use the collected information for the following purposes:

• • Service Provision: To provide and maintain our trading bot builder platform
• • Account Management: To create and manage your user account
• • Customer Support: To respond to your inquiries and provide technical assistance
• • Platform Improvement: To analyze usage patterns and improve our services
• • Communication: To send service updates, security alerts, and promotional content (with consent)
• • Compliance: To comply with legal obligations and prevent fraud
• • Analytics: To understand user behavior and optimize platform performance

Information Sharing and Disclosure

We may share your information in the following circumstances:

• • Service Providers: With third-party vendors who assist in providing our services (payment processors, hosting providers, analytics services)
• • Broker API Integration: With your chosen brokers only for the purpose of accessing market data and executing trades through their APIs
• • Legal Requirements: When required by law, court order, or regulatory authority
• • Business Transfers: In connection with mergers, acquisitions, or sale of assets
• • Consent: With your explicit consent for specific purposes
• • Safety: To protect the rights, property, or safety of AlgoTicker, our users, or others

We DO NOT:

• • Sell your personal information to third parties
• • Share your trading strategies or proprietary algorithms
• • Disclose your financial performance or trading results
• • Provide your data to competitors or unauthorized parties

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• • Access Controls: Strict access controls and authentication mechanisms
• • Monitoring: Continuous security monitoring and threat detection
• • Compliance: Regular security audits and compliance assessments
• • Infrastructure: Secure hosting with reputable cloud providers

Data Retention

We retain your information for as long as necessary to:

• • Provide our services to you
• • Comply with legal obligations
• • Resolve disputes and enforce agreements
• • Maintain security and prevent fraud

You may request deletion of your account and associated data at any time, subject to legal retention requirements.

Your Privacy Rights

You have the right to:

• • Access: Request access to your personal information
• • Correction: Update or correct inaccurate information
• • Deletion: Request deletion of your personal information
• • Portability: Request a copy of your data in a structured format
• • Opt-out: Unsubscribe from marketing communications
• • Restriction: Request limitation on processing of your data

To exercise these rights, contact us at privacy@algoticker.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• • Maintain user sessions and preferences
• • Analyze platform usage and performance
• • Provide personalized user experience
• • Ensure security and prevent fraud

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit platform functionality.

Third-Party Services

Our platform integrates with third-party services including:

• • Broker APIs: For trade execution and market data
• • Payment Processors: For subscription billing
• • Analytics Services: For usage analysis and improvement
• • Communication Tools: For customer support and notifications

These third parties have their own privacy policies. We encourage you to review their practices.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through platform notifications. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, please contact us:

• • Email: privacy@algoticker.com
• • Support: support@algoticker.com
• • Phone: +91 94038 90595
• • Address: 5, 1st Floor, So Lucky Corner, Above Sunder Hotel, Opp Gawade Hospital, MG road, Vile Parle East, Mumbai - 400057